Privacy Policy

**Effective Date:** November 5, 2025

B DATA SUB (referred to as "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, process, and disclose your information in connection with your access to and use of the B DATA SUB mobile application, website, and related services (collectively, the "Services").

1. Information We Collect

We collect information about you when you register, fund your wallet, make purchases, and interact with our Services.

A. Information You Voluntarily Provide

B. Automatically Collected Information

When you use our Services, we may automatically collect:

• Device Information: IP address, device ID, operating system, and mobile network information.
• Usage Data: Details about how you use the app, including features accessed, time spent on pages, and referring URLs.

2. How We Use Your Information

We use the information we collect for the following purposes:

1. To Provide and Improve Services: To process your requests for mobile data, airtime, cable subscriptions, and utility bill payments.
2. Payment Processing: To facilitate wallet funding and process transactions via our secure third-party payment gateways.
3. Security and Verification: To verify your identity (using your email and phone number), detect and prevent fraud, and ensure the security of your account and funds.
4. Communication: To send you transaction receipts, service updates, security alerts, and customer support responses.
5. Compliance: To meet legal obligations, resolve disputes, and enforce our terms and conditions.

3. Sharing and Disclosure

We only share your information with trusted third parties necessary to provide our services or when legally required.

• Service Providers: We share necessary data (e.g., phone numbers, meter IDs) with network operators, utility companies, and subscription providers to fulfill the products you purchase.
• Payment Processors: We share transaction data with secure payment gateway partners to facilitate payments.
• Legal & Regulatory: We may disclose information if required by law, subpoena, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of our users or others.

4. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information against accidental loss, unauthorized access, alteration, or disclosure. These measures include:

• Encryption: Using SSL/TLS to encrypt data transmission.
• Password Hashing: Storing passwords using strong encryption algorithms.
• Access Control: Limiting access to personal data to only necessary employees and contractors.

5. Your Data Rights

You have control over your personal data. Subject to applicable law, you have the right to:

• Access: Request copies of the personal data we hold about you.
• Correction: Request that we correct any inaccurate or incomplete data.
• Deletion (Right to be Forgotten): Request the deletion of your account and associated personal data.

Account Deletion Request

To request the deletion of your B DATA SUB account and all associated data, please use our dedicated request portal:

B DATA SUB Account Deletion Request Form

We will verify your identity (via the email and phone number on file) and process the request within 14 business days, as stated on the deletion page.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with Services. We also retain and use your information as necessary to comply with our legal obligations (e.g., tax and accounting requirements), resolve disputes, and enforce our agreements.

7. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: